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Privacy App

   In order to effectively protect the privacy rights of Relong Intelligent Security Co., Ltd. (hereinafter referred to as the "Company") users and optimize the user experience, this "Personal Information Protection Policy" is formulated in accordance with current regulations and policies. This Personal Information Protection Policy will provide a detailed explanation of the policies and measures of our company's APP in obtaining, managing, and protecting user personal information. This Personal Information Protection Policy applies to all services provided by our company to you, whether you obtain them through computer devices, mobile terminals, or other devices.

Collection of personal information
    You are aware and agree that during the process of using our company's products and services, you will collect information on whether you actively provided or used the services as a result of your use of the products, in order to provide you with the services, optimize our services, and ensure the security of your account:
    1. When you register your company account or use the services provided by our company, our company will collect relevant personal information such as your name, phone number, current location, etc. The above personal information is the basis for you to obtain the services provided by our company. At the same time, for the purpose of optimizing user experience, our company will obtain other information related to improving our services, such as the popularity of which services we may collect, browser software information, etc. when you are using our company's APP, in order to optimize our services.
    2. When you use our company's services, in order to ensure that you can use the best service experience or the most suitable advertising, our company will collect information such as your current location, device model, operating system, unique device identification code, login IP, operation logs, service logs, etc.
    3. In order to provide you with other specific services of this app, we will obtain your relevant mobile terminal permissions.
    1. Network permissions: In order to allow the APP to access the network, we will obtain the permissions to access the network, network information, and Wi Fi network information of your phone after your authorization and consent. If you do not grant this permission, the APP may not be able to function properly.
    2. Camera permissions: In order to support the QR code scanning function, we will obtain the camera permissions for your phone after you grant permission. If you do not grant this permission, you will not be able to use the QR code scanning function.
    3. Recording permission: In order to support intercom between this app and the camera, we will obtain recording permission for your phone after your authorization. If you do not authorize this permission, you will not be able to communicate through the microphone.
    4. Local storage permission: In order to support the loading of resource files and recording of application running logs in this app, it is necessary to call the local storage function. We will obtain the storage permission of your phone after you grant permission. If you do not grant this permission, you will not be able to load the APP resource files and record the log of application running.
    5. Location permissions: In order to support adding WiFi cameras and obtaining a WiFi list on the phone, access to the location is required. If these permissions are not authorized, the device cannot be discovered and WiFi cameras cannot be added.

Management of personal information

    Generally speaking, we only retain your personal information for the time necessary to achieve our goals, such as:
    Mobile phone number: If you need to use our company's services, we need to maintain your mobile phone number at all times to ensure your normal use of the service;
    Current location: If you need your current location information when starting the app, we will delete the corresponding information when you exit the app;
    Without your personal permission, our company will not disclose your personal information to any third party, except for the following situations:
    1) Our company has obtained authorization from you or your guardian;
    2) Judicial or administrative authorities require the company to disclose in accordance with legal procedures;
    3) When our company files a lawsuit or arbitration against users to protect their legitimate rights and interests;
    4) According to the relevant service terms and application license agreement between you and our company;     5) Other situations stipulated by laws and regulations.

Account cancellation
    You can delete the login account in this app. Once you delete the login account, your personal information will be completely cleared. The process of deleting the login account is as follows: Log in to account ->My ->Click on username ->Log out account ->Enter account password and confirm deletion.
Protection of personal information

    Our company will make every reasonable effort to protect the user's personal information it obtains. To prevent users' personal information from being illegally accessed, copied, modified, transmitted, lost, damaged, processed or used in unexpected or unauthorized circumstances, our company has taken and will continue to take the following measures to protect your personal information:
    1) Encrypt the user's personal information in an appropriate manner;
    2) Use passwords in appropriate locations to protect user personal information;
    3) Restrict access to user personal information;
    4) Other reasonable measures.
    Despite taking the reasonable and effective measures mentioned above and complying with the standards required by relevant laws and regulations, our company still cannot guarantee the security of your personal information when communicated through unsafe channels. Therefore, users should take proactive measures to ensure the security of their personal information, such as regularly changing their account passwords and not disclosing personal information such as their own account passwords to others. You are aware that the personal information protection measures provided by our company only apply to our products. Once you leave our products, browse or use other websites, services, and content resources, our company has no ability or obligation to protect any personal information you submit outside of our products, regardless of whether you log in or browse the above websites based on our product links or guidance.

Access to personal information

    After completing the account registration for our company, you can view or modify the personal information you submitted to our company. In general, you can browse and modify the information you submit at any time, but for security and identity recognition reasons (such as number appeal services), you may not be able to modify some of the initial registration and verification information provided during registration.
    We use third-party SDKs
    We will use the software service kit (SDK) provided by a professional third-party service unit. We will fulfill our duty of prudence and strictly review the sources of the SDK we use. The information collected by third-party SDKs shall be the responsibility of the third-party service unit. For details, please refer to the service terms and privacy policy of the third-party service unit, The message push function provided by this application is supported by third-party technology. In order to achieve real-time message push, as well as intelligent push based on user profiles and situational push based on offline location information, the following information needs to be collected and used during the use of this application:
    (1) Create User ID: To create the user ID required for the push service, we may need to collect device information such as IMEI, Android ID, device serial number, MAC, Android Advertisement ID, IMSI, etc. The above information will be used to generate a unique push target ID, which is the CID.
    (2) Improving push capabilities: In order to provide better push services and experiences, such as using the manufacturer's system to push capabilities, we may need to collect the following device information: device manufacturer, device brand, device model, Android version, and Rom information.
    (3) Intelligent push function: To achieve intelligent push function, we may need to collect the following user information based on user profiles for refined push operations: APP installation list and APP activity list information. We analyze your interests and hobbies based on the above information, in order to recommend push content that better meets your needs and reduce the disturbance of useless push information to you
    (4) Scenario based push function: To achieve message push based on offline user scenarios, we may need to collect the following user information: network identity information (including IP address, MAC address) and location related information (WIFI list, latitude and longitude, base station information, MAC information). It helps to provide you with refined push for offline scenarios, and can recommend push content that better meets your needs, reducing the disturbance of useless push information to you.
    2. Self start and associated startup. This application enables real-time alarm push for users, so it needs to be kept running in the background to ensure that users can use the module's functions normally. With user authorization, in the event of unexpected crashes, phone power outages, system failures, and other situations, this application will automatically start and associate startup through third-party methods.
    3. The following are the third-party SDKs used in this application:
       SDK Name: igexin SDK
       Purpose of use: Information push
       Privacy Policy Link: https://www.getui.com/privacy
       For more information, please visit<>

The use of cookies and web beans

    Cookies can help websites identify registered users, calculate the number of users, and are usually used by various websites to determine whether registered users have already logged in. Our company promises that research on cookie information will only be used for the purpose of improving service/product quality and optimizing user experience. At the same time, if you do not want personal information to be retained in cookies, you can configure your browser by selecting "Deny cookies" or "Notify you when the website sends cookies". You are aware that since some of our products' services are implemented through cookie support, completing the operation of closing cookies may affect your access to our products or prevent you from fully accessing our services. When you do not disable cookies, you may be prompted whether to keep user information the next time you enter this website to simplify login procedures (such as one click login).
    The method and purpose of using web beans in our company are the same as cookies. Special protection of personal information of minors
    Our company attaches great importance to the protection of personal information of minors. If you are a minor under the age of 18, you should ensure to obtain the consent of your guardian before using our services. If you apply to register an account with our company, our company will assume that you have obtained the aforementioned consent. Our company will protect the personal information of minors in accordance with relevant national laws and regulations and the provisions of this Personal Information Protection Policy.

Modification of privacy protection policy

    Our company has the right to modify any terms of the Personal Information Protection Policy at any time. If there is a change in the content of the Personal Information Protection Policy, our company will directly publish the revised Personal Information Protection Policy on our official website. This announcement is deemed to have notified you of the modification. Our company can also prompt users to modify the content through other appropriate methods. If you do not agree to the modifications made by our company to the relevant provisions of this Personal Information Protection Policy, you have the right to stop using our company's services. If you continue to use our company's services, it will be deemed that you have accepted the modifications made by our company to the relevant terms of this agreement.

Product or APP operator

       Operating entity: Relong Intelligent Security Co., Ltd.
       Contact information: info@relong.net
       Contact address: 10/F, FIYTA Hi-tech Building, Gao-xin Road South, Nanshan District, Shenzhen, China